Privacy Policy - SuperCash

1. Introduction

Thank you for choosing SuperCash. We value your privacy and are dedicated to protecting your personal information. This Privacy Policy, prepared by the developer Irvandiansyah Ramanda, explains how we collect, use, store, and safeguard your data. Please read it carefully before using our app or services. By using SuperCash, you agree that your personal information may be processed as described here.

We are committed to respecting your choices, keeping your data secure, and providing a trustworthy service built on integrity.

2. Information Collection

To enhance your experience, we collect certain personal information when you use our app or services, always with your consent. If you choose not to provide this information or later withdraw consent, some services may be limited. We respect your choice and are committed to keeping your data secure and responsibly managed.

A. Required Information

To provide you with efficient and high-quality loan services, we may request access to certain permissions or information. Your cooperation allows us to serve you better.

SMS Content

To assess your credit, manage risks, and prevent fraud, SuperCash may collect your SMS records and securely transmit and store them on our server (https://www.irvandiansyah.com/), including sender, date, and content. Irrelevant SMS data will be filtered out and deleted.

We do not share SMS content with third parties and strictly follow all applicable laws, regulations, and privacy policies to keep your data safe.

You may deny SMS access permissions, though this could limit some loan services. Permissions can be enabled or disabled anytime in your settings.

Installed Applications List

We collect information about apps installed on your device, but only transmit and store data from specific financial apps. Collected data includes whether it is a system app, the app name, version code, first installation date, and last update.

This information is used to analyze behavior risks, helping us prevent fraud and protect the security of accounts and funds. Data from non-financial apps is neither transmitted nor stored.

Device Approximate Location

We only collect approximate location information from your device to reduce account risks and enhance data security. All transactions are protected with 128-bit SSL encryption.

Data is securely uploaded and stored on our server: https://www.irvandiansyah.com/.

Camera

We request access to your camera so you can take photos of your ID and face for KYC (Know Your Customer) verification required for our loan services.

We do not access any photos or videos stored on your device.

Camera access requires your consent. Without permission, you cannot take or update images.

Device Information

To ensure service stability and security, we collect basic device information, including model, operating system version, advertising identifiers (GAID/IDFA), network type, language, and time zone settings.

All data is securely transmitted to our server (https://www.irvandiansyah.com). We strictly protect your privacy and do not share your information with third parties without your explicit consent.

Emergency Contacts

We collect information for up to two emergency contacts, including their relationship to you, name, and phone number. This data is used solely to verify identity, assess eligibility, and conduct risk and fraud prevention analysis.

You can provide this information in two ways:

Manually entering contact details
Selecting contacts from your contact list

The automatic option only collects information for the contacts you explicitly choose and does not access your entire contact list, making it a quick and convenient way to upload contact information.

We never share your data with third parties without your permission. Your information is securely transmitted and stored on our servers via HTTPS.

Advertising Tracking

We use AppsFlyer to collect device identifiers and app usage data for advertising attribution, analytics, and fraud prevention. You can manage or limit ad tracking anytime in your device settings.

B. Personal Information Provided by Users

After registration, we collect, process, store, use, and disclose some of the information you provide for purposes including, but not limited to:

Personal Information Provided by Users:

Phone number
Identity document details
Full name
Date of birth
Gender
Address
Emergency contacts
Education level
Employment information
Monthly income
Borrower's e-wallet details

Purpose / Use

Verify identity, match information, and check with third parties to ensure accuracy.
Monitor, detect, analyze, and prevent crimes, fraud, and business risks.
Develop, improve, and maintain risk assessment processes and models.
Notify you about offers, products, services, and updates.
Resolve complaints and process requests.
Personalize your experience, improve services, and measure interest and satisfaction.
Disclose data to comply with legal and regulatory requirements.

3. Security Measures

We are committed to protecting your personal information and maintaining its accuracy. We implement reasonable physical, administrative, and technical safeguards to prevent unauthorized access, use, or disclosure.

Information transmission is secured with SSL encryption, and we use advanced technology at multiple levels to ensure system security.

Measures to protect your data include:

Encrypting data during transmission;
Providing security features such as OTP verification;
Regularly reviewing data collection, storage, and processing practices, including physical security;
Restricting access to employees, contractors, and agents on a need-to-know basis, all bound by confidentiality obligations;
Complying with applicable laws and regulations;
Regularly reviewing this Privacy Policy for compliance;
Responding to formal complaints and cooperating with regulatory authorities to resolve data transfer issues.

4. Data Retention and Deletion

SuperCash is committed to protecting your personal data from unauthorized access, misuse, and disclosure, implementing appropriate security measures based on the type of data and its processing.

We retain your information to ensure smooth service, provide support, manage your account, and detect, prevent, or investigate fraudulent or illegal activities. Data is kept only as long as necessary to provide our services.

Personal data may also be retained to comply with legal obligations, resolve disputes, and enforce agreements.

Users can delete their accounts via our app or website (https://www.irvandiansyah.com/). After deletion, services will no longer be accessible, and data cannot be recovered.

Accounts cannot be deleted if an order is in progress, pending, or under disbursement; data will be retained until all obligations are settled.

Users may re-register with the same mobile number 15 days after deletion. To prevent fraud, numbers requesting deletion more than three times will be blocked from registering again.

5. Our Responsibilities Regarding Personal Data

In accordance with this Privacy Policy, SuperCash (the "Controller") is responsible for processing the personal data we collect from users (the "Data Subjects"). We manage the collection, storage, use, access, transmission, disclosure, and deletion of this data, ensuring its security and privacy.

6. Changes to the Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be published on the platform.

We recommend reviewing this policy periodically to stay informed of any changes.

By continuing to use our platform and services, you agree to any updates to this Privacy Policy.

7. Contact Us

For questions, suggestions, or assistance regarding this Privacy Policy, please contact us at: support@irvandiansyah.com

Business Hours
Monday to Friday, 9:00 a.m. to 6:00 p.m.